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The Need
The Horizon Beverage team is always on the lookout for cutting-edge solutions. It recognized its current replenishment solution was underperforming and was no longer able to receive upgrades. Support was also lacking from the provider, which left the company with additional efficiency challenges.Horizon Beverage turned to HIMPACT® for help. Upon meeting with the HIMPACT team and reviewing its inventory management system, Horizon Beverage grew confident that it would meet its replenishment needs.
David Silva, Vice President of Purchasing & Logistics for Horizon Beverage stated, “We were familiar with Carl Herlitz from his work on another replenishment system. We trusted his extensive knowledge of the concepts and were confident that he would be the right partner. Once we saw the possibilities of HIMPACT improving our business, we knew it had much more functionality compared to other vendors. We also found it to be more user-friendly.”
“Once we saw what HIMPACT was capable of, we knew it had much more functionality compared to other vendors.”
- David Silva, Vice President of Purchasing & Logistics, Horizon Beverage
The Result
The Horizon Beverage leadership has been pleased with how HIMPACT has performed for its buying team. “Since the beginning of our partnership, we have felt that Carl and his team understood the deep intricacies of our business and our industry,” commented Silva.
Packed with features that buyers need, HIMPACT has helped Horizon Beverage hit several business goals. “The daily history exceptions feature in HIMPACT is very helpful because it enables us to quickly see when sales vary from the level we expected, allowing us to pivot accordingly,” added Silva. He continued, “We also like the truck split and sub-vendors features, as well as the ability to easily measure service levels. HIMPACT also makes it very simple to change and rebuild orders, which saves us time.
”In 2020, most industries were negatively impacted by the pandemic. Despite the disruptions, Horizon’s buyers were able to maintain healthy service levels by leveraging the power of HIMPACT. “More recently, we have also utilized the system to significantly reduce inventory levels,” commented Silva. Horizon Beverage has also enjoyed the ongoing support that the Herlitz team delivers. Silva mentioned, “The Herlitz team is very easy to work with. They respond quickly to questions and challenges. Help is handled by a team of experts that know our business and our buyers.”
The BFC Difference
BFC Software is a food-focused solutions platform—from forecasting and warehouse operations to the final mile. Designed to evolve with industry demands, BFC helps customers stay ahead with data-driven insights that boost efficiency, improve performance, and optimize operations.