February 6, 2024

The BFC Advantage: How Our Customers Outperform

Published By

Denise Castillo

In the competitive landscape of food distribution, efficiency and accuracy are paramount. With stakes high and margins tight, companies need more than just a generic solution to thrive—they need a partner who understands their unique challenges and provides tailored support. This is where BFC stands out. Let’s explore why BFC customers consistently outperform others in the industry.

Improved Error Rates

One of the most striking advantages BFC customers experience is their significantly improved error rates. With our solutions, food distributors achieve error rates as low as 1 in 8500 pieces picked. This level of precision not only saves time but also minimizes costly mistakes, ensuring customer satisfaction and preserving the bottom line.

Maintain 99+% Inventory Accuracy

Accurate inventory management is the backbone of any successful distribution operation. BFC customers benefit from maintaining 99+% inventory accuracy, enabling them to make informed decisions, reduce waste, improve overall traceability, and streamline their supply chain processes.

Features Built Specifically for Food Distributors

We understand that food distribution comes with its own set of challenges and requirements. That's why our solutions are tailor-made for the industry, incorporating features and functionalities that address the unique needs of food distributors. For over 20 years, BFC has been building features and functionality to our solutions based on customer requests and innovative industry trends. Although each distributor operates a little differently, we continually enhance our software with the distributor’s needs in mind.

Understanding the Industry

With over 20 years of experience in the food distribution industry, BFC brings invaluable expertise to the table. We have an in-depth understanding of the nuances and intricacies of the industry, allowing us to anticipate challenges and offer proactive solutions.

The Value Added

Apart from technology and industry-specific knowledge, BFC offers several value-added services that set us apart:

  • Low-Risk, Phased Implementation: We recognize that transitioning to new systems can be daunting. Our phased implementation process minimizes risk and disruption, ensuring a smooth transition without compromising productivity.
  • 24/7/365 Customer Support: We are committed to providing round-the-clock support to our customers. Our dedicated team is always available to address any issues promptly, minimizing downtime and maximizing operational efficiency.
  • Education Sessions: Our annual users conference serves as a platform for knowledge sharing, networking, and learning. It's an opportunity for BFC customers to connect with industry peers, exchange best practices, and stay updated on the latest developments.
  • Networking Opportunities: In addition to user’s conference, we facilitate networking opportunities throughout the year. We believe in the power of collaboration and community, and we actively encourage our customers to engage with each other to share insights and foster growth.

BFC goes above and beyond to empower food distributors to excel in their operations. From unparalleled accuracy and industry-specific features to ongoing support and networking opportunities, we are committed to helping our customers outperform the competition. Join the BFC family today and experience the difference firsthand.